Top

On-line Booking Guidelines

PILOT ONLINE booking system FOR ST AIDAN'S
Our own Parish of St Teresa Benedicta of the Cross online booking system to enable you to book benches for 1-2 people at weekend Masses. Benches conform to social and can be booked for up to 2 adults. If you are a family of three and at least one person is a child, make a booking for 2 and state in the comment box that you will be bringing a child in addition to the 2 people. If you are a couple with more than 1 children enter the number you wish to book on the form. This will activate an enquiry form. Fill this in stating the number of people and the administrator will email you an eqnuiry response and try to accomodate your request. Alternately you can make sequential bookings for the total numbers required. Please note, you must make your first booking and then go back into the system to make a second booking. If the bench next to the first bench booked is no longer available, book any available bench and just note in the comments box that you are a family group and wish to sit together. The administrators will put you together on one double bench if possible.
Online booking will not replace booking by phone or email, it will offer another option for people online or on the go! The live online booking service will be available in December and will be announced in the Bulletin, on Facebook and on the Parish website.

Please use the booking service courteously

Online bookings Monday 9am until Saturday 4.30pm for Vigil Mass and 8am for the Sunday Masses.
Bookings can only be made for the current and Christmas week.
Cancellations can be done at any time; do as early as possible.
Below the CAPTCHA fill in answer for the equation X + Y shown


Stewards will direct you to seats when you arrive at Mass!

: The Time: box is empty and I can not select a time.
: This happens when the Mass Reserve X minutes earlier time has been reached.

: All the benches are greyed out.
: Select the Check Availability.

: When I change the Date all the benches are greyed out.
: Select the Check Availability.

: I cannot select a Date.
: Check that JavaScript is enabled in your browser preference.

: I cannot input my email address.
: If your email name contains an apostophe this is not allowed, it is non-standard and problematic. If you have another email address without an apostophe in the name part please use this email address. Not allowing an apostophe policy, is a security injection prevention measure.

: The Enquiry form is displayed when I select Check Availability.
: This happens for one of two reasons. Either you have selected more than 2 people or the Mass is fully booked. If you selected more than 2 people see the Guideline for information on how to handle this. If you have selected 2 or less people then the Mass is fully booked. Fill in the enquiry form to make a request or check later if a bench becomes available, again see the Guideline for information on this.

: I submitted and enquiry but have not been assigned a bench.
: An enquiry does not assign and book a bench.

: I completed a booking but didn't get a confirmation email.
: Check your spam folder.

If sill have a question not answered above or are having difficulties, in the first instance please contact the Parish Office.

PLEASE READ CAREFULLY:
Online booking for all Christmas Masses is now open and will remain open until after morning Masses on Christmas Sunday (the 27th). At that time booking for weekend Masses will revert to normal with booking open at 9 am Monday the 28th and closing at 4.30 for the Vigil Mass and at 8 am Sunday morning for the Sunday masses.

Book Sunday and Vigil Masses in the normal way by clicking on the St Aidan's or St. Walburga's button. NB the St Walburga's Xtra button is ONLY for booking the second Mass of Christmas Eve and Christmas..

If sill have a question not answered above or are having difficulties, in the first instance please contact the Parish Office.