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On-line Booking Guidelines

PILOT ONLINE booking system FOR ST WALBURGA'S
Our own Parish of St Teresa Benedicta of the Cross online booking system to enable you to book benches for 1-3 people at weekend Masses. Benches conform to social and can be booked for up to 3 adults. If you are a family of four and at least one person is a child, make a booking for 3 and state in the comment box that you will be bringing a child in addition to the 3 people. If you are a couple with more than 2 children enter the number you wish to book on the form. This will activate an enquiry form. Fill this in stating the number of people and the administrator will make a manual booking for you. Alternately you can make sequential bookings for the total numbers required. Please note, you must make your first booking and then go back into the system to make a second booking. If the bench next to the first bench booked is no longer available, book any available bench and just note in the comments box that you are a family group and wish to sit together. The administrators will put you together on one double bench if possible.
Online booking will not replace booking by phone or email, it will offer another option for people online or on the go! The live online booking service will be available in December and will be announced in the Bulletin, on Facebook and on the Parish website.

Please use the booking service courteously

Online bookings Monday 9am until Saturday 12 noon
Bookings can only be made for the current week.
Cancellations can be done at any time; do as early as possible.
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Stewards will direct you to seats when you arrive at Mass!

: The Time: box is empty and I can not select a time.
: This happens when the Mass Reserve X minutes earlier time has been reached.

: All the benches are greyed out.
: Select the Check Availability.

: When I change the Date: all the benches are greyed out.
: Select the Check Availability.

: The Enquiry form is displayed when I select Check Availability.
: This happens for one of two reasons. Either you have selected more than 3 people or the Mass is fully booked. If you selected more than 3 people see the Guideline for information on how to handle this. If you have selected 3 or less people then the Mass is fully booked. Fill in the enquiry form to make a request or check later if a bench becomes available, again see the Guideline for information on this.

If sill have a question not answered above or are having difficulties, in the first instance please contact the Parish Office.